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Processing time

Please allow processing of 2-3 business days for orders to be shipped.
Order processing times are slightly longer, during sale events and holidays.

 

Shipping rates

Calculated at checkout and vary depending on your delivery location.

 

Pre-Order Items

Items listed as ‘PRE-ORDER’ have longer processing times, usually about 2-3 weeks, but vary between items.

 

Item not delivered?

If you have not yet received your order within the estimated delivery time, please allow an extra 2-3 days because packages may be delayed.

If after contacting the shipping company,(CANADAPOST  or DHL)you still need assistance regarding locating your order feel free to contact us at customerservice@ofuure.com and one of our representatives will be happy to assist you.

 

Customs Charges

All shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country’s government. OFUURE has no control over these charges as they vary between countries. They are your responsibility.

Please note that shipping fees are non-refundable and return shipping costs are the customer's responsibility. OFUURE does not provide return shipping labels. A handling fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.