If after contacting your local post office service (CANADAPOST, USPS for DHL), you still need assistance regarding locating your order feel free to contact us at email@example.com and one of our representatives will be happy to assist you.
For Canadian orders: please contact Canada post at 416-979-3033 (1-866-607-6301 Outside of Canada) with your tracking number and they’ll be able to help you
For U.S orders shipped with Chitchats(USPS): please call USPS 1-800-ASK-USPS® (1-800-275-8777) with your USPS tracking number and they’ll be able to help you
For Express and International orders shipped with DHL: please call DHL 1 (855) 345-7447 with your tracking number and they’ll be able to help you
How do I cancel an order?
Contact us at firstname.lastname@example.org within 24 hours to cancel your order.
Something is wrong with my order?
Please contact email@example.com stating your order number along with your concerns and photos.